Knowledge gap comes at a price

We have, in the last decade, been confronted more and more with the fact that knowledge is indeed power. Power that can be repurposed, recycled and sold. It has become, now more than ever, the must-have stock of a modern business inventory.

While it can be easy to get lax in the tending of this seemingly endlessly fruitful garden, you can’t forget to sow the seeds for tomorrow today, or you’ll be playing catch-up for a long time.

As attached to our devices as we are these days, we take for granted the fact that most of us have a basic enough understanding of technology to work in a modern business environment.

However, the secret to the success of many Social Media apps and websites is that the User Interfaces are built so that even the technologically illiterate can enjoy the occasional meme.

This makes it hard to tell at a glance the general baseline of knowledge of your employees.


A Bridge of Communication

Depending on the work environment, a worker might be unwilling to come forward or be open regarding their lack of knowledge on a particular subject, which might lead to delays in work and mistakes instead. Although it may seem simple enough at first to try and weed out those few employees who seem to have a harder time keeping up and helping them bridge that gap, there is no such thing as a stagnant gap in this fast-paced world and getting these employees up to speed while keeping yourself at the very cutting edge might prove challenging. Catching up and filling these gaps simply cannot be a one-man job, it would create a domino effect on that employees own knowledge regarding other subjects. It must be a team-effort. Creating the sense of community amongst coworkers is key to open communication, which can lead to more knowledge sharing practices.


An investment in Knowledge Pays the Best Interest


While communication and an open, sharing work environment can do much to create an initial baseline of knowledge, it is only the start of the continuous process of education that is also necessary in order to increase that baseline as a team.

Knowledge is a product, and can be neglected and laid to waste if it goes untended and without proper maintenance. Like neglected stock, knowledge, too, can quickly lose its initial value in a changing market.

Invest in Knowledge by:


Inviting experts to come speak or attending conferences
Make sure you know who they are and that you are in touch with them when there’s now conference as well.

Investing in workshops or simple employee engagement activities
Take into account the culture of your specific organization. Ease your people into it if need be.


Allowing for a work environment based on knowledge sharing
Set up systems that acknowledge and recognize sharing within your organization.

Set up a process through which someone can find help or answers quickly
Make it easy to find knowledge so that your people realize that adding knowledge is valuable, by using the insights of others.


Without making some investments in the wealth of knowledge in a company, the supply of advantageous knowledge will eventually run out, and run out fast. 

What other methods of knowledge investment have you done for yourself?
Or your company?